Privacy Policy

1. Information We Collect

We collect only what is necessary to operate our website and respond meaningfully to enquiries.

a. Information you provide voluntarily

This may include:

• → Name
• → Email address
• → Phone number
• → Company or project details
• → Messages or material requirements shared via forms, WhatsApp, or email

You provide this information when you:

• → Submit a contact form
• → Request samples or catalogues
• → Subscribe to our newsletter
• → Communicate with us directly

b. Automatically collected information

When you visit our website, we may collect:

• → Browser type and device information
• → Pages visited and time spent
• → General location (city/country level)

This data is anonymous and aggregated, used only to understand how the site is used and to improve performance.

2. How We Use Your Information

We use your information to:

• → Respond to enquiries and requests
• → Share catalogues, samples, or references you've asked for
• → Provide project-related communication
• → Improve website functionality and content
• → Send occasional updates if you've explicitly subscribed

We do not:

• → Sell your data
• → Rent your data
• → Share your data with advertisers

3. Newsletter & Communications

If you subscribe to our newsletter:

• → You will receive occasional, non-promotional updates
• → You can unsubscribe at any time using the link provided
• → We only send emails when there is something relevant to share.

4. Cookies

Oakliv uses basic cookies to:

• → Ensure the website functions correctly
• → Understand traffic patterns in aggregate

We do not use cookies for:

• → Behavioural advertising
• → Cross-site tracking
• → Selling user profiles

You can disable cookies through your browser settings at any time.

5. Data Storage & Security

We take reasonable technical and organisational measures to protect your information from:

• → Unauthorized access
• → Loss or misuse

Access to personal data is limited to authorized personnel only.

6. Third-Party Services

We may use trusted third-party tools for:

• → Website analytics
• → Email communication
• → Form handling

These services are used strictly for operational purposes and are required to follow standard data protection practices.

7. Your Rights

You have the right to:

• → Request access to your personal data
• → Request correction or deletion of your data
• → Withdraw consent for communications at any time

To do so, contact us at: support@oakliv.in

8. Changes to This Policy

We may update this policy occasionally to reflect operational or legal changes. The latest version will always be available on this page.