Terms of Service

1. About Oakliv

Oakliv Eco India Pvt. Ltd. ("Oakliv", "we", "our", "us") designs and supplies premium cork-based solutions for interiors, hospitality, gifting, and custom applications. Our Website showcases products, design resources, and tools to help you explore and collaborate with us.

2. Who Can Use the Website

You may use this Website if:

• You are at least 18 years old
• You are using the Website for lawful purposes
• You agree not to misuse or harm the Website, our brand, or other users

3. Use of Website Content

All content on this Website—including text, images, videos, product stories, designs, layouts, and branding—is owned by or licensed to Oakliv.

You may:

• Browse and explore content
• Share links for reference (with credit)
• Use content for evaluation or discussion purposes

You may not:

• Copy, reproduce, or redistribute content for commercial use
• Download or reuse designs, textures, or product stories without permission
• Claim Oakliv content as your own

4. Design Library & Product Stories

The Design Library and Product Stories are provided for inspiration, reference, and early-stage evaluation.

Please note:

• Visuals, textures, and applications may vary in real production
• Displayed designs are not final manufacturing drawings
• Availability, thickness, finish, and performance may differ based on material and order requirements
• Final specifications are confirmed only after written approval and order confirmation.

5. Chatbot & Website Tools

Our chatbot and interactive tools are designed to assist—not replace—human communication.

By using them, you understand that:

• Responses are informational and indicative
• Final pricing, timelines, and feasibility are confirmed by our team
• Chatbot responses do not constitute legal, technical, or commercial guarantees

6. Enquiries, Samples & Orders

Submitting an enquiry or request:

• Does not create a binding agreement
• Does not guarantee availability or pricing

Orders become binding only after:

• Written confirmation from Oakliv
• Acceptance of quotation or agreement
• Receipt of agreed payment terms

7. Payments & Pricing

• All prices are subject to change without prior notice
• Taxes (including GST) are applied as per applicable law
• Custom and made-to-order products may require advance payment

Detailed terms are shared separately during order confirmation.

8. Intellectual Property

All intellectual property rights—including designs, textures, product stories, visuals, trademarks, and logos—belong to Oakliv.

Unauthorized use may result in legal action.

9. Limitation of Liability

While we strive for accuracy, Oakliv is not liable for:

• Minor inaccuracies or typographical errors
• Decisions made solely based on website content
• Temporary unavailability or technical issues

Use of the Website is at your own discretion.

10. Third-Party Links

The Website may include links to third-party sites. Oakliv is not responsible for their content, policies, or practices.

11. Termination of Access

We reserve the right to restrict or terminate access to the Website if:

• These Terms are violated
• The Website is misused
• Required by law

12. Governing Law

These Terms are governed by the laws of India. Any disputes are subject to the jurisdiction of courts in India.

13. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.